Reservation and Check-In Policy

Reservation and Check-In Policy

Booking Confirmation

Email Confirmation: After completing your reservation, you will receive an email confirmation with the details of your booking. This email will include important information such as your check-in and check-out times, cancellation policies, and payment details.

Check-In Process:

Arrival: Please present your booking confirmation email and a valid ID upon arrival at the hotel. Our front desk team will assist you with the check-in process and ensure you are comfortably settled in your reserved room.

Digital Receipts:

E-Receipts: At the end of your stay, an electronic receipt will be sent to your email address. This receipt will include a summary of your stay, including the room rate, any additional services, and the total amount charged.

Refunds and Cancellations:

Cancellation Policy: If you need to cancel or modify your reservation, please refer to the cancellation policy provided in your booking confirmation email. Refunds, if applicable, will be processed within 7-10 business days.

Customer Support:

For any questions regarding your reservation, check-in process, or cancellation requests, please contact our customer service team at info@sixthstarinn.com.